![]() ![]() Go to "C:\Program Data\" and delete the following folders: Go to “C:\Program Files\Common Files” or “C:\Program Files (x86)\Common Files” and look for the following folders rename them the same way:Ģ.6. Go to "C:\Users\*_yourusername_*\AppData\Roaming\" and check to see if you find the same folders above, and rename them the same way Ģ.5. For instance, "Rovi_Corporation" to "Rovi_Corporation.old" Ģ.4. Rename(I deleted them) these folders by adding a “.old” at the end of their names. Go to " C:\Users\*your username*\AppData\Local\" Ģ.3. Once you have hidden files and folders showing, please proceed with these steps:Ģ.1. If you need instructions on how to do this, please refer to this link below: After uninstalling, reboot your computer, and then configure Windows to show hidden files and folders. ![]() Go to Start > Settings > System > Apps & Features > Roxio Easy VHS to DVD > UninstallĢ. Can you help me, please? I realize that the day before Thanksgiving Day is not the best time to ask for help but I'm hoping for a response after the weekend. I just returned Video 2 PC after trying everything to make that work. This is the second time a video capture equipment/software has not been able to work for me. I have splitter RCA cables so I have the VCR video going both to the TV and the Roxio USB device so I am sure some video/audio signal is getting to the USB device but the software/my computer is not recognizing it. I have removed the plugged in device, deleted the devices in Device Manager and followed all your other instructions above but I still don't get a video signal. When I went to my Device Manager there were NO unknown USB devices listed, just the Roxio ones under Sound, Video and Game controllers. ![]() I didn't insert the USB device until after I installed the software. I have the same problem of the program not being getting a video signal. ![]()
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